What do I have to do
in order to play at the Hong Kong Online Casino?
In Order to play at the Hong Kong Online Casino you must first
download our FREE software from download
page.
The reason why we have a download version casino is because
downloading the software to your PC makes the games much quicker
and more stable than playing them in you own browser, due
to the fact that all the casino graphics and multimedia affects
are already installed on your computer, and only small packets
of information are transferred between you computer and our
servers in Antigua. This makes Hong Kong Online Casino faster
and the gaming experience more fun reliable.
How long is the download process?
The average download time is 12-15 minutes using a standard
33KBS modem. In cable and ADSL connections download takes
no more than 2 minutes. You have to remember that download
is only necessary for the first time you play at the casino,
after that – the program is available from your computers
‘Start’ menu and/or your computer’s desktop.
What's the name of the downloaded setup
program?
SetupCasino.exe.
Do I have to download every time I
want to play?
Absolutely Not. You only need to download and install the
casino once. The downloaded file is a small file of about
5MB, containing 6 games: Blackjack, Roulette, Craps, Video
Poker, Slots and Caribbean Poker. After installing the file,
the casino is accessible from your ‘Start’ menu.
After downloading the software, what
do I do next?
Double-click the icon of the downloaded program, SetupCasino.exe.
The installation wizard will guide you through the entire
installation process.
What are the minimum system requirements?
Windows 2000, Windows 98, Windows NT or Windows 95
Pentium 100MHz
8MB RAM
SVGA Monitor, 256 colors
At least 10MB free Hard Disk Space
For optimal results, set your monitor to high color (16 bit)
and 800x600 resolution.
Can I use Hong Kong Online Casino with a Mac computer?
For a Mac version, please write to us at support@hong-kongonlinecasino.com
for detailed instructions on the installation procedure.
How do I use Hong Kong Online Casino with AOL?
AOL users can use the Hong Kong Online Casino software with
AOL version 3.0 or later.
What should I do if I receive a message
“Account not found. Please verify your account information
and try again."?
It is possible that you are trying to enter the DEMO mode
casino with a REAL mode username and password or enter a REAL
mode game with a DEMO username and password. If you can’t
log into the casino, please send us your registered name,
address, phone number and email to support@hong-kongonlinecasino.com
and request your username and password, or just call our customer
service toll free number at 1-877-297-4594.
What should I do if I can’t find the Hong Kong Online Casino icon on my desktop?
If the Hong Kong Online Casino icon is not on your desktop and
you can’t remember where you saved it, please follow
these steps:
- Click on the START menu at the bottom left corner of your
screen.
- Choose ‘Find’ than ‘Files or Folders’.
- Where is says ‘named’, type ‘Hong Kong Online Casino.exe’ and click ‘Find now’.
- The computer will now search for the file.
- If you get a file under the name ‘Hong Kong Online Casino.exe’
in the bottom with window, it means that the file was found.
Double click on it to immediately run it or Right click
on mouse button and choose ‘Create shortcut’ to
create a shortcut for it on you desktop.
- If the computer has finished the search and there is no
file name in the window, it means that the file was not
found. In this case if you do not have another hard drive
(except c:) you will have to repeat the download process
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